Frequently Asked Questions

How To Use

Category: Main FAQs

Yes it can, it has type-C charging ports that can charge your phone or other devices even while in use for E40/E60 foldable electric wheelchair.

Category: Main FAQs

Yes, our Bluetooth connected chairs allow you to control the chair with our smart phone app. Typically this would be used for moving the chair elsewhere once you have left the chair. Our X40 electric mobility scooter for adults can also be folded and unfolded via the app.

Category: Main FAQs

Yes, our Bluetooth app can change chair settings including adjusting chair voice settings like the reversing warning and other prompts, volume, gear, cruise control ability, and power.

Category: Main FAQs

Yes, both our models have a cup holder/phone holder accessory available.

Category: Main FAQs

The E40/E60 lightweight electric wheelchair series comes with two storage compartments, a water proof rear storage hard shell zipper pouch, and also a hanging basket under the seat. There is additional storage available as an accessory for the X40 motorized wheelchair.

See our accessories pages

Category: Main FAQs

There are two ways to charge battery. 1. Charge via the charging port of armrest. 2. Charge the battery separately.

Category: Main FAQs

Our X40 foldable mobility scooter folds and unfolds with a simple touch of a push button, or with our Bluetooth app. Our E40/E60 foldable electric wheelchair Series folds and unfolds with two simple lever clicks taking 2 seconds, and zero effort.

Category: Main FAQs

No assembly required at all, the battery even comes fully charged. Just unpack, and go!

Category: Main FAQs

Our sleek and informative user friendly display includes which gear you are set on, the current travel speed, and percent battery life left.

Category: Main FAQs

With other chairs yes, but the Robooter has an easy to use cruise control setting where you can set the speed and adjust the course just like you do in a car, so your hand and fingers don’t get tired or sore.

Product Specifications

Category: Specifications

Yes, our chairs come with a distinguishable sounding horn.

Category: Specifications

Robooter uses ternary lithium batteries that are safe and have better cycle performance.

  1. Normal use can last about 1,000 times of charge and discharge.
  2. If you do not plan to use the device for a long time, you need to remove the battery and store it after it is fully charged. Make sure the battery is fully charged before storing. Charge the battery at least once a month. Otherwise there is a risk that the battery will be over-discharged and unable to be recharged.
  3. To maintain battery life: Try to keep your battery above 20%.
  4. After charging, you need to unplug the charger’s charging connector from the battery.
Category: Specifications

The chairs will be fully charged in 4-6 hours for a full charge from near empty.

Category: Specifications

The battery can last up to 8 hours of driving time. This can be reduced by low temperature, uphill slope, and other factors.

Category: Specifications

Standard colours include Grey, White, and Green for E40, E60 series. White for X40

Safety

Category: Safety

Yes, the chairs have automatic braking whenever the joystick is released including slopes for ultimate user safety.

Category: Safety

Yes,both for X40 folding mobility scooter and E40 electronic wheelchairs

Category: Safety

Yes airlines will allow our power chairs on planes, you can typically roll right up to your gate and the airline will load it, then have it ready for you upon arrival. You should check in advance of your flight on battery size allowances. We do have smaller batteries with 10Ah 24V and 12Ah 24V available as accessories which will be allowed on.

Category: Safety

 All our power chairs come with a novice mode which reduces the speed the user can travel until they are fully comfortable to operate at higher speeds.

Category: Safety

Yes, both our X40 mobility chair and E40/E60 series lightweight motorized wheelchair models have rear lights for great visibility in the dark. Our E40 indoor electric wheelchair /E60 outdoor foldable electric wheelchair series also comes standard with a light-touch LED flashlight on the armrest, and our X40 folding lightweight mobility scooter has an armrest flashlight accessory available.

Category: Safety

X40: Maximum obstacle crossing height: 4.5cm/1.77inch

E40: Maximum obstacle crossing height: 4cm/1.57inch

E60/E60-A: Maximum obstacle crossing height: 6cm/2.3inch

E60 Pro/E60 Pro-A: Maximum obstacle crossing height: 8 cm/3.1inch

Category: Safety

Our power wheelchairs have many safety features including backup warning, automatic braking, automatic speed slow down when turning, and an SOS button where the chair will announce “alert” repeatedly to help the user get assistance.

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